In the spring of 2024, a client approached the legal company "Case Lviv" with a challenging request. He had valid grounds for mobilization deferral — three underage children from two marriages under his care. However, the situation was complicated by the fact that he was abroad and could not personally visit the Territorial Recruitment and Social Support Center (TRSSC) to submit the required documents.

Our lawyers took on the case and proved that even in difficult circumstances, a client's legal rights can be protected.

First Steps: Gathering Documents and Filing the Application

A key stage of our work was collecting documents to confirm the client’s right to deferral. The package included:

• Birth certificates of the children;
• Documents confirming the care of the underage children;
• A properly prepared application for deferral in accordance with the current legislation.

Since the client was unable to return to Ukraine to personally submit the documents, we used the legal option of submitting them via mail. The document package was sent to one of the TRSSC offices in Lviv.

As often happens, communication with the TRSSC was far from ideal. At the initial stage, the client’s application was simply ignored. After several follow-ups, we finally received a response, but it was incorrect: the client was told that documents could only be submitted in person.

The situation became even more complicated because during the months we worked on the case, mobilization laws were changed multiple times. This affected both the application forms and the procedure for their review. As a result, some documents had to be reissued to comply with the new requirements.

We understood that without active intervention from higher authorities, the case could drag on indefinitely. Our lawyers initiated an appeal process against the unlawful actions of the TRSSC. To do this, we filed complaints with:

• The Military Law Enforcement Service;
• Higher-level TRSSC offices;
• The Ministry of Defense of Ukraine;
• Other authorized bodies.

Each complaint was supported by clear arguments and references to legal norms. We insisted that the client had the right to submit documents via mail, and ignoring this right was unlawful.

We also maintained constant communication with the TRSSC, sending inquiries about the status of the case and demanding explanations for the delays. This active engagement forced them to pay attention to the legitimacy of our client’s claim.

The Result: Justice Restored

After six months of persistent efforts, we succeeded in getting the TRSSC to recognize the legality of submitting documents by mail. The TRSSC officially confirmed the client’s right to a mobilization deferral, and the client received the corresponding decision.

This story shows that your rights can and should be defended, even when the situation seems hopeless. If you face challenges with the TRSSC or need advice on mobilization issues, contact "Case Lviv." We know how to help.